Error message when you enable the "Run only allowed Windows applications" policy for iexplore.exe in Internet Explorer 7 and then click a hyperlink in an Office 2003 program: "This operation has been canceled due to restrictions"
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Article ID : 940169
Last Review : July 30, 2007
Revision : 1.0
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry
SYMPTOMS
Consider the following scenario. Microsoft Internet Explorer 6 and Microsoft Office 2003 are installed on a Microsoft Window XP-based computer or on a Microsoft Window 2000-based computer. Additionally, you enable the "Run only allowed Windows applications" policy for iexplore.exe. When you click a hyperlink in an Office 2003 program, a Web page is opened in a new Internet Explorer 6 window. Then, you upgrade from Internet Explorer 6 to Windows Internet Explorer 7. In this scenario, when you click a hyperlink in an Office 2003 program to open a Web page in a new Internet Explorer 7 window, you receive the following error message:
This operation has been canceled due to restrictions, please contact your system administrator
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CAUSE
When you upgrade from Internet Explorer 6 to Internet Explorer 7, the value of the (Default) registry entry is changed as follows:
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome
When you use Internet Explorer 6, the value of the (Default) registry entry is as follows:
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
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RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To resolve this problem, follow these
steps:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
3. Double-click (Default).
4. In the Edit String dialog box, type "C:\Program Files\Internet Explorer\iexplore.exe" -nohome, and then click OK.
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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